Geotab Tracks 100 Data Points Per Second. You Just Need to Know Where Your Techs Are.
Geotab is a data-rich telematics platform built for fleet analytics and compliance. ArrivalLink is simple arrival tracking for service teams — phone-based, $29/mo, and your customers get tracking too.
Text Message
Your technician Alex W. is on the way! Track live: arrivallink.com/tr...
The Real Problem
Why Service Teams Choose ArrivalLink Over Geotab
Geotab excels at deep vehicle telematics. But most service businesses need arrival tracking, not engine diagnostics and compliance reporting.
Data Overload for Simple Needs
Geotab captures 100+ data points per second — acceleration, braking, engine RPM, fuel usage. Fascinating for logistics. Irrelevant when you just need to know if your plumber is 10 minutes away.
Telematics Hardware in Every Vehicle
Geotab requires a GO device (OBD-II plug) in every vehicle. These devices need purchase, installation, and management. They can cause CEL lights on certain vehicles and require replacement when vehicles change.
Per-Vehicle Pricing Multiplied by Complexity
Geotab charges per device per month, and the cost scales with add-ons (cameras, temperature sensors, driver ID). A 5-truck service team with basic tracking can spend $1,500–3,000/year.
Built for Fleet Managers, Not Customers
Geotab's MyGeotab portal is powerful — and complex. It's designed for fleet analysts, not for sharing an ETA with a homeowner. Customers never see any of Geotab's data.
You don't need 100 data points per second. You need your customer to see the van on a map.
Geotab vs ArrivalLink: Telematics Platform vs Arrival Tracking
Geotab focuses on
- Deep vehicle telematics with 100+ data points per second
- Engine diagnostics, fuel analytics, and maintenance scheduling
- Open-platform SDK with third-party marketplace
- Compliance reporting (ELD, IFTA, DVIR)
- Enterprise analytics dashboard with custom reports
ArrivalLink focuses on
- Simple arrival tracking — phone-based, no hardware
- Customer-facing tracking pages with live map and ETA
- Automated SMS notifications on dispatch and arrival
- 5-star review collection after every completed job
- $29/mo flat — setup in 4 minutes, not 4 weeks
Geotab is the world's largest commercial telematics platform, processing billions of data points daily. It's the right choice for fleets that need deep vehicle analytics and compliance. ArrivalLink is the right choice for service teams that need arrival tracking and customer visibility — without the complexity, hardware, or enterprise pricing.
How It Works For You
Arrival Tracking Without the Telematics Complexity
Just the Tracking You Actually Need — Nothing More
Geotab gives you 100+ data points per second. ArrivalLink gives you one: where is my tech? A clean fleet map, a customer tracking page, and zero learning curve. Setup in 4 minutes, master in 10.
- Real-time fleet map with 3-second GPS refresh
- Clean, intuitive dashboard — no training needed
- One screen shows all active techs and their status
- No telematics jargon — just locations and ETAs
No GO Device, No OBD Plug, No Hardware Budget
Geotab requires their GO device in every vehicle. ArrivalLink runs on phones. No hardware purchase, no installation appointment, no device management, no replacement costs when you change vehicles.
- Works on any iPhone or Android smartphone
- Zero hardware cost — no OBD plugs or devices
- No installation downtime for vehicles
- Switch vehicles freely — tracking follows the tech
Your Customers Get Tracking Too — Not Just Your Fleet Manager
Geotab's data stays inside MyGeotab. ArrivalLink sends your customers a branded tracking page with their specific tech's live location, ETA, and a call button. It turns fleet visibility into customer experience.
- Branded tracking page sent to customers via SMS
- Live map with ETA countdown and tech profile
- One-tap calling and arrival notifications
- Automated review request after the job
The Results
What Happens When You Stop Guessing and Start Tracking
Based on average results from service teams using ArrivalLink for live dispatch tracking and automated customer communication.
How It Works
Up and Running in Minutes
Set Up Your Team
Create your company account and invite your technicians via a secure link. No app install required.
Tech Starts a Trip
Your tech enters the customer's name and phone, taps Start. GPS broadcasting begins immediately.
Customer Tracks Live
Customer receives an SMS with a tracking link — live map, ETA, and a call button. No app needed.
Tech Arrives
Tech taps Arrived. Trip is logged automatically. The customer can rate their experience.
Set Up Your Team
Create your company account and invite your technicians via a secure link. No app install required.
Tech Starts a Trip
Your tech enters the customer's name and phone, taps Start. GPS broadcasting begins immediately.
Customer Tracks Live
Customer receives an SMS with a tracking link — live map, ETA, and a call button. No app needed.
Tech Arrives
Tech taps Arrived. Trip is logged automatically. The customer can rate their experience.
Pricing
Simple, Transparent Pricing
No contracts. No hidden fees. Cancel anytime.
FAQ
Answers to Your Top Questions
Everything you need to know before you start your free trial.
Geotab is a telematics platform that requires OBD hardware in every vehicle and captures detailed vehicle diagnostics. ArrivalLink is phone-based arrival tracking at $29/mo that also provides customer-facing tracking pages — something Geotab doesn't offer.
For service fleet tracking, yes. Smartphone GPS provides 10–30 foot accuracy with 3-second refresh — the same GPS used by Google Maps. For knowing where your techs are and sharing that with customers, phone GPS is more than sufficient.
No. Geotab's data is accessible through their MyGeotab fleet management portal. It doesn't provide customer-facing tracking links or branded arrival pages. ArrivalLink fills that gap specifically.
Geotab charges per device per month, plus hardware costs for their GO devices. A 5-truck service team typically spends $1,500–3,000/year. ArrivalLink is $29/mo total for up to 5 techs — no hardware fees.
Yes. Some teams keep Geotab for vehicle diagnostics and add ArrivalLink for the customer-facing tracking experience. The two systems work independently — no conflicts.
No. ArrivalLink runs entirely on your techs' smartphones. No OBD plugs, no GO devices, no wiring. Open the web app, sign in, and start tracking trips.
If you dispatch technicians to customer homes and want to give customers real-time arrival visibility — yes. HVAC, plumbing, electrical, pest control, cleaning, and any dispatched service business. If you need engine diagnostics and compliance reporting, Geotab may be a better fit.
Under 4 minutes. Create your account, invite your techs via text, and dispatch your first tracked job. No hardware to wait for, no onboarding sessions to schedule.
You Need Arrival Tracking, Not a Telematics PhD
Your customers don't care about engine RPM data. They care about when the tech shows up. ArrivalLink gives them a live map and ETA. $29/mo. No hardware. Try it free.