Built for Roofing Crews

Roofing Contractors: Stop Losing $2,000 Jobs Because Homeowners Think You Forgot About Them

Roofing estimates turn into signed contracts when the homeowner trusts your team. ArrivalLink sends them a live tracking link the moment your crew rolls out — building confidence before the first shingle is laid.

MJ
SK
JD
RW
Trusted by 80+ roofing contractors nationwide
Brett H. is on the way
Live
2.4 mi
BH

Brett H.

4.7(33 jobs)

20

mins away

En route to you60%
Call
Message

Text Message

Your technician Brett H. is on the way! Track live: arrivallink.com/tr...

The Real Problem

Why Roofing & Exterior Lose Customers Before the Job Even Starts

These four problems cost the average plumbing company over $40,000 a year in lost revenue and bad reviews.

Homeowners Call 5 Times on Roof Day

Is the crew coming today? What time? Are the materials here? How long will it take? Your office manager fields the same questions while trying to run the rest of the business.

Weather Delays Turn One-Day Jobs into Week-Long Headaches

Rain pushes Monday's roof to Wednesday. Wednesday's customer doesn't know they've been bumped. By Thursday you've got two angry homeowners and a 1-star review.

Multi-Crew Coordination Without Visibility Is Chaos

The tearoff crew finished but the install crew is across town. Nobody told the homeowner the gap would be 3 hours. Now they're sitting in a house with no roof protection.

Unsigned Estimates Die When Communication Goes Dark

You sent a $15,000 estimate. The homeowner is comparing 3 contractors. The one who communicates best wins — and right now, that's not the one sending 4-hour windows.

What if homeowners could watch your plumber arrive — like tracking an Uber?

The Solution

Three Steps. Zero Guesswork. Happy Customers.

Dispatcher Schedules Crews and Materials

Assign the tearoff crew, install crew, and material delivery on one board. ArrivalLink texts the homeowner a tracking link for each phase of the job.

Homeowner Tracks Every Phase Live

They tap the SMS link and see the crew on a real-time map. When the tearoff is done and the install crew is en route, they get an updated tracking link automatically.

Roof Complete, Reviews and Referrals Flow In

The moment the last inspection photo is uploaded, ArrivalLink sends a review request. Happy homeowners leave 5 stars. A great roof with great communication gets referrals.

The Results

What Happens When You Stop Guessing and Start Tracking

76%
Fewer 'Is the Crew Coming?' Calls
2.4x
More Google Reviews Per Quarter
4.9★
Average Rating on Tracked Jobs

Based on average results from service teams using ArrivalLink for live dispatch tracking and automated customer communication.

How It Works For You

The Tools That Make Your Roofing Business Unstoppable

GPS Tracking

Multi-Phase Tracking for Complex Roofing Jobs

Roofing isn't one visit — it's tearoff, install, cleanup, and inspection. ArrivalLink sends the homeowner a fresh tracking link for each phase, so they always know who's coming next and when.

  • Separate tracking links per crew and phase
  • Real-time GPS map with crew lead name and photo
  • Homeowner sees which phase is active and what's next
  • Timestamped arrival logs for insurance documentation
Multi-Phase Tracking for Complex Roofing Jobs
Crew Scheduling

Crew Scheduling That Keeps Multi-Day Jobs on Track

See every crew's location, current job, and next assignment on one board. Reassign when weather changes. ArrivalLink automatically updates every affected homeowner with new ETAs.

  • Multi-crew, multi-day job scheduling
  • Weather delay handling with auto-notification
  • Material delivery coordination on the same board
  • Auto-SMS to homeowner on every schedule change
Crew Scheduling That Keeps Multi-Day Jobs on Track
Review Automation

Review Automation That Turns Every Roof into a Referral Engine

A new roof is the most visible home improvement a neighbor can see. ArrivalLink sends a review request the day the job completes — while the homeowner is still admiring the result and the neighbors are still asking 'who did your roof?'

  • Post-job review request via SMS — same day
  • Happy homeowners → Google review with photo option
  • Unhappy homeowners → private feedback resolution
  • Build the review volume that wins estimates before you quote
Review Automation That Turns Every Roof into a Referral Engine
New 5-Star Review!
"Mike was on time and super professional. Loved the tracking link!"

How was your service?

Thanks for choosing ArrivalLink! Please rate your technician, Mike.

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Automated Reputation Management

Turn Happy Customers into 5-Star Reviews

Don't let great service go unnoticed. ArrivalLink automatically asks for a review the moment the job is done—while the customer is still smiling.

  • Instant SMS Requests

    We text the customer a review link immediately after the tech marks the job complete.

  • Filter Negative Feedback

    Unhappy customers are guided to a private feedback form, keeping bad reviews off Google.

Dispatch Board
Today
MK
Install - 123 Main St
En Route
SJ
Repair - 456 Oak Ave
Completed
+ Add Job
Smart Assign
Auto-notifies tech via SMS
Drag-and-Drop Scheduling

Chaos-Free Dispatching

Ditch the whiteboards and spreadsheets. Assign jobs in seconds, notify your team instantly, and see exactly where everyone fits in the day.

  • 1

    Visual Drag-and-Drop

    Easily move jobs between technicians or time slots. No confusion.

  • 2

    Instant Tech Notifications

    When you assign a job, your tech gets a text with all the details.

  • 3

    Real-Time Status Updates

    See when jobs are started, en route, or completed—live on the board.

Start Scheduling Free

How It Works

Up and Running in Minutes

1

Set Up Your Team

Create your company account and invite your technicians via a secure link. No app install required.

2

Tech Starts a Trip

Your tech enters the customer's name and phone, taps Start. GPS broadcasting begins immediately.

3

Customer Tracks Live

Customer receives an SMS with a tracking link — live map, ETA, and a call button. No app needed.

4

Tech Arrives

Tech taps Arrived. Trip is logged automatically. The customer can rate their experience.

Built for Small Teams

One Tool. One Job. Done Right.

ArrivalLink is not a CRM. Not a dispatch tool. Not an invoicing platform. It's laser-focused on one thing: giving your customers a professional arrival experience.

What we replace

  • Texting customers "he's 15 minutes away"
  • "Where's my tech?" phone calls
  • Guessing when your team will arrive

What we add

  • Automated SMS tracking links
  • Real-time GPS on a branded map
  • One-tap tech workflow

Owner Dashboard

ArrivalLink Fleet Command

Active Trips

3/10

Techs Online

2/5

Avg Trip

22min

MI

Mike J.

En Route
32 mph
SA

Sarah K.

En Route
28 mph

Pricing

Simple, Transparent Pricing

No contracts. No hidden fees. Cancel anytime.

Starter

$29/mo

Perfect for solo operators and small teams.

  • Up to 3 trucks
  • Unlimited trips
  • SMS tracking links
  • Customer ratings
  • Trip history
Most Popular

Pro

$59/mo

For growing teams that need fleet visibility.

  • Up to 10 trucks
  • Everything in Starter
  • Owner dashboard with fleet map
  • Analytics and reporting
  • Priority support
  • Custom branding
  • Automated review collection
  • Job scheduling

FAQ

Answers to Your Top Questions

Everything you need to know before you start your free trial.

Yes. Assign tearoff, install, and cleanup crews separately. Each gets their own tracking link, and the homeowner sees which phase is active and who's coming next.

Reschedule with one drag. ArrivalLink automatically notifies every affected homeowner with updated dates and tracking links. No manual calls needed.

Yes. Add material delivery as a job phase on your scheduling board. The homeowner sees when materials are en route alongside crew tracking.

No. ArrivalLink runs in any mobile browser. Crew leads open the link, sign in, and they're tracked. Pin to home screen for an app-like experience.

Absolutely. More 5-star Google reviews mean higher local search ranking. When homeowners are comparing 3 roofing estimates, the contractor with 200+ five-star reviews wins.

Yes. Every crew arrival and departure is GPS-timestamped. Export logs by job for insurance documentation or dispute resolution.

Most roofing companies are live in under 5 minutes. Create your account, invite crew leads via text, and dispatch your first job. No hardware required.

Starter is $29/month (up to 3 crews). Pro is $59/month (up to 10 crews with analytics, scheduling, and branding). 7-day free trial. No contracts.

Every Estimate Without Professional Communication Is a Job Your Competitor Will Close

Homeowners choose the roofing contractor they trust most — not the cheapest. ArrivalLink makes your communication as professional as your craftsmanship.