Quartix Requires a Hardwired Box in Every Vehicle. ArrivalLink Runs on Phones.
Quartix is a UK-based fleet tracking provider that requires professional installation of hardwired GPS units. ArrivalLink is a US-focused, phone-based alternative — $29/mo, no hardware, 4-minute setup.
Text Message
Your technician Brian D. is on the way! Track live: arrivallink.com/tr...
The Real Problem
Why US Service Teams Are Choosing ArrivalLink Over Quartix
Quartix has been tracking vehicles in the UK and Europe since 2001. But US home service businesses have different needs — and better options.
Hardwired GPS Boxes Require Professional Installation
Quartix devices are hardwired into vehicle electrical systems. That means scheduling professional installation, vehicle downtime, and potential warranty concerns on newer trucks.
UK-Based Platform, US-Based Problems
Quartix is headquartered in the UK with primary focus on the European market. US service businesses often find support hours misaligned and features designed for European fleet management.
Per-Vehicle Monthly Fees Add Up
Quartix charges per vehicle per month. For a 5-truck service team, monthly costs add up quickly — especially when you add hardware costs and professional installation fees.
No Customer-Facing Tracking Experience
Quartix tracks vehicles for fleet managers. Your customers don't get tracking links, branded arrival pages, or SMS notifications. The gap between your fleet visibility and your customer's visibility remains.
US service businesses need US-focused tools. Phone-based. Customer-facing. Month-to-month.
Quartix vs ArrivalLink: Hardwired GPS vs Phone-Based Arrival
Quartix focuses on
- Hardwired GPS tracking devices with professional installation
- UK and European fleet management focus
- Driver behavior scoring and fuel efficiency reporting
- Vehicle security and theft recovery features
- Scheduled and custom reporting dashboards
ArrivalLink focuses on
- Phone-based GPS — no hardware, no installation
- US-focused platform built for American service teams
- Customer-facing tracking pages with live map and ETA
- Automated SMS notifications and review requests
- $29/mo flat — 4-minute setup, cancel anytime
Quartix pioneered affordable fleet tracking in the UK market. Their hardwired GPS boxes and driver scoring features serve European fleets well. ArrivalLink is built specifically for US home service businesses — phone-based tracking that also gives your customers an Uber-like arrival experience. Different markets, different approaches.
How It Works For You
US-Built Arrival Tracking — No Hardwired Boxes Required
No Installation Appointment — Your Techs Are the Trackers
Quartix requires a professional to hardwire a GPS box into each vehicle. ArrivalLink requires your tech to open a web browser. Phone-based tracking means zero vehicle downtime, zero installation costs, and zero hardware management.
- Works on any smartphone — iPhone or Android
- No hardwired boxes, no OBD plugs, no vehicle mods
- Setup takes 4 minutes, not 4 hours per vehicle
- Tracking follows the tech, not the vehicle
Built for American Service Teams, Not European Fleets
ArrivalLink is designed, built, and supported in the US. US phone numbers for SMS, US-centric address formatting, US business hours for support, and a product designed around how American service businesses actually operate.
- US-based support during US business hours
- SMS notifications via US phone numbers
- Designed for US home service workflows
- Pricing in USD with no currency conversion
Your Customers Get a Tracking Page — Not Just Your Dispatcher
Quartix shows your fleet manager where vehicles are. ArrivalLink does that AND sends customers a branded tracking page with live GPS, ETA countdown, tech details, and a one-tap call button. Fleet tracking that improves the customer experience.
- Branded tracking page sent via SMS automatically
- Live map with ETA countdown and tech profile
- One-tap calling and arrival notifications
- Automated 5-star review request after the job
The Results
What Happens When You Stop Guessing and Start Tracking
Based on average results from service teams using ArrivalLink for live dispatch tracking and automated customer communication.
How It Works
Up and Running in Minutes
Set Up Your Team
Create your company account and invite your technicians via a secure link. No app install required.
Tech Starts a Trip
Your tech enters the customer's name and phone, taps Start. GPS broadcasting begins immediately.
Customer Tracks Live
Customer receives an SMS with a tracking link — live map, ETA, and a call button. No app needed.
Tech Arrives
Tech taps Arrived. Trip is logged automatically. The customer can rate their experience.
Set Up Your Team
Create your company account and invite your technicians via a secure link. No app install required.
Tech Starts a Trip
Your tech enters the customer's name and phone, taps Start. GPS broadcasting begins immediately.
Customer Tracks Live
Customer receives an SMS with a tracking link — live map, ETA, and a call button. No app needed.
Tech Arrives
Tech taps Arrived. Trip is logged automatically. The customer can rate their experience.
Pricing
Simple, Transparent Pricing
No contracts. No hidden fees. Cancel anytime.
FAQ
Answers to Your Top Questions
Everything you need to know before you start your free trial.
Quartix uses hardwired GPS boxes that require professional vehicle installation. ArrivalLink runs on your techs' phones — no hardware. Plus, ArrivalLink sends customers branded tracking pages via SMS, which Quartix doesn't offer.
Quartix is headquartered in the UK with operations primarily in the UK and Europe. They do serve US customers, but the platform was designed for the European market. ArrivalLink is built specifically for US home service businesses.
No. Quartix is fleet management for internal use — dispatchers and fleet managers. It doesn't provide customer tracking links, branded arrival pages, or SMS notifications to your customers.
Quartix charges per vehicle per month plus hardware and installation costs. ArrivalLink is $29/mo total for up to 5 techs or $59/mo for up to 15 — no hardware, no installation, no contracts.
Yes. ArrivalLink is completely independent — phone-based with no hardware conflicts. You can run both systems simultaneously to compare before making a decision.
No. ArrivalLink runs entirely on your techs' smartphones. No hardwired GPS boxes, no OBD plugs, no vehicle modifications of any kind.
For service fleet tracking, yes. Modern smartphone GPS provides 10–30 foot accuracy with 3-second refresh rates. For arrival tracking and customer visibility, phone GPS delivers the accuracy you need.
HVAC, plumbing, electrical, pest control, cleaning, landscaping, and any business that dispatches technicians to customer homes. If your customers ask 'where's my tech?' — ArrivalLink is built for you.
Fleet Tracking Shouldn't Require Hardwired Boxes and Installation Appointments
Your techs already carry GPS trackers. ArrivalLink turns their phones into a fleet + customer tracking system. $29/mo. No hardware. No contracts. US-built for US service teams.