Stop Calling Around to Find Who's Free — See Every Tech's Schedule in One View
ArrivalLink's drag-and-drop dispatch board shows real-time availability, tech locations, and job assignments. Assign the right tech to the right job in seconds.
Text Message
Your technician Carlos M. is on the way! Track live: arrivallink.com/tr...
The Real Problem
Why Drag & Drop Dispatch Board Lose Customers Before the Job Even Starts
These four problems cost the average plumbing company over $40,000 a year in lost revenue and bad reviews.
You're Calling Techs to Check If They're Free
Every new job means 3–4 phone calls to find an available tech. Meanwhile, the customer is waiting and your competitor is answering their phone.
Scheduling Conflicts Cost You Jobs
Double-bookings happen when schedules live in spreadsheets or whiteboards. A tech shows up to two jobs at once, and one customer gets pushed to 'sometime tomorrow.'
You Can't See Who's Closest to the Job
Without real-time tech locations, you're guessing who's nearby. You send a tech from 45 minutes away when another was 10 minutes out.
Inefficient Routing Wastes Fuel and Time
Sending techs crisscrossing the city burns fuel, wastes drive time, and reduces the number of jobs you can complete per day. Every mile matters.
What if homeowners could watch your plumber arrive — like tracking an Uber?
The Solution
Three Steps. Zero Guesswork. Happy Customers.
See All Schedules in One View
The dispatch board shows every tech's schedule for the day, week, or month. Color-coded blocks show availability at a glance.
See Real-Time Tech Locations
The fleet map shows where every tech is right now. Find the closest available tech and assign them in one drag.
Drag, Drop, Dispatched
Drag the job to the right tech on the board. ArrivalLink sends the assignment to the tech and the tracking link to the customer — automatically.
See All Schedules in One View
The dispatch board shows every tech's schedule for the day, week, or month. Color-coded blocks show availability at a glance.
See Real-Time Tech Locations
The fleet map shows where every tech is right now. Find the closest available tech and assign them in one drag.
Drag, Drop, Dispatched
Drag the job to the right tech on the board. ArrivalLink sends the assignment to the tech and the tracking link to the customer — automatically.
The Results
What Happens When You Stop Guessing and Start Tracking
Based on average results from service teams using ArrivalLink for live dispatch tracking and automated customer communication.
How It Works For You
Dispatch Like a Command Center, Not a Call Center
See Every Tech's Day on One Screen
The scheduling board shows all technicians in rows, their assigned jobs in color-coded blocks, and open time slots at a glance. Day, week, month, and list views.
- Day / Week / Month / List views
- Color-coded job blocks by status
- Open slots visible at a glance
- Drag and drop to reassign jobs instantly
Live Fleet Map Shows Every Tech's Location
See all active technicians on a real-time map. Their status (en route, on-site, available) is visible. Click a tech to see their current job, next job, and schedule for the rest of the day.
- Real-time tech locations on an interactive map
- Status indicators: en route, on-site, available
- Click to view tech's full schedule
- Find the closest available tech for emergency jobs
Assignment Triggers Automatic Notifications
When you assign a job, the tech gets a notification on their mobile app and the customer gets an SMS with a tracking link. No extra steps. No manual texts.
- Tech receives job details instantly
- Customer gets SMS with tracking link
- Both parties notified in seconds
- Zero manual communication required
Turn Happy Customers into 5-Star Reviews
Don't let great service go unnoticed. ArrivalLink automatically asks for a review the moment the job is done—while the customer is still smiling.
Instant SMS Requests
We text the customer a review link immediately after the tech marks the job complete.
Filter Negative Feedback
Unhappy customers are guided to a private feedback form, keeping bad reviews off Google.
Chaos-Free Dispatching
Ditch the whiteboards and spreadsheets. Assign jobs in seconds, notify your team instantly, and see exactly where everyone fits in the day.
- 1
Visual Drag-and-Drop
Easily move jobs between technicians or time slots. No confusion.
- 2
Instant Tech Notifications
When you assign a job, your tech gets a text with all the details.
- 3
Real-Time Status Updates
See when jobs are started, en route, or completed—live on the board.
How It Works
Up and Running in Minutes
Set Up Your Team
Create your company account and invite your technicians via a secure link. No app install required.
Tech Starts a Trip
Your tech enters the customer's name and phone, taps Start. GPS broadcasting begins immediately.
Customer Tracks Live
Customer receives an SMS with a tracking link — live map, ETA, and a call button. No app needed.
Tech Arrives
Tech taps Arrived. Trip is logged automatically. The customer can rate their experience.
Set Up Your Team
Create your company account and invite your technicians via a secure link. No app install required.
Tech Starts a Trip
Your tech enters the customer's name and phone, taps Start. GPS broadcasting begins immediately.
Customer Tracks Live
Customer receives an SMS with a tracking link — live map, ETA, and a call button. No app needed.
Tech Arrives
Tech taps Arrived. Trip is logged automatically. The customer can rate their experience.
Built for Small Teams
One Tool. One Job. Done Right.
ArrivalLink is not a CRM. Not a dispatch tool. Not an invoicing platform. It's laser-focused on one thing: giving your customers a professional arrival experience.
What we replace
- Texting customers "he's 15 minutes away"
- "Where's my tech?" phone calls
- Guessing when your team will arrive
What we add
- Automated SMS tracking links
- Real-time GPS on a branded map
- One-tap tech workflow
Owner Dashboard
ArrivalLink Fleet Command
Active Trips3/10
2/5
22min
Mike J.
Sarah K.
Pricing
Simple, Transparent Pricing
No contracts. No hidden fees. Cancel anytime.
FAQ
Answers to Your Top Questions
Everything you need to know before you start your free trial.
You can schedule jobs days, weeks, or even months in advance. The board supports day, week, month, and list views. Drop a job on any future date and the notification goes out at dispatch time.
Drag the job from one tech to another on the board. Both techs get notified automatically. The customer's tracking link updates to show the new tech. No phone calls needed.
Yes. The fleet map shows all tech locations in real-time. When a new job comes in, you can instantly see who's closest and available. One drag to assign.
The owner dashboard (including the dispatch board) is optimized for desktop and tablet. For on-the-go management, the fleet map and job list are accessible on mobile browsers.
The Starter plan supports up to 3 technicians. The Pro plan supports up to 10. For larger teams, contact us for custom pricing.
Yes. You can set skills and certifications per tech in their profile. When assigning jobs, you see each tech's qualifications at a glance to match the right person to the right job.
Full drag-and-drop scheduling is included in the Pro plan ($59/mo). The Starter plan includes basic job assignment without the visual board and fleet map.
Yes. The board updates in real-time for all users. If one dispatcher assigns a job, the other sees the change immediately. No conflicts, no double-bookings.
Every Minute Spent Calling Techs Is a Minute You're Not Growing Your Business
Replace spreadsheets and phone calls with a visual dispatch board. Assign jobs in seconds. Start your free trial.