Small Business

Fleet Tracking That Won't Eat Your Entire Monthly Profit

Samsara, Verizon Connect, Geotab — they're built for 500-truck logistics companies. You have 5 trucks. You need to know where they are, and you need your customers to know too. ArrivalLink is $29/mo for your whole team.

MJ
SK
JD
RW
Built for service teams with 1–15 trucks
Jason P. is on the way
Live
2.4 mi
JP

Jason P.

4.7(94 trips)

16

mins away

En route to you60%
Call
Message

Text Message

Your technician Jason P. is on the way! Track live: arrivallink.com/tr...

The Real Problem

Why Fleet Tracking for Small Business Lose Customers Before the Job Even Starts

These four problems cost the average plumbing company over $40,000 a year in lost revenue and bad reviews.

Enterprise Fleet GPS Costs More Than Your Truck Payment

Traditional fleet tracking runs $25–40 per vehicle per month, plus hardware costs. A 5-truck team pays $1,500–2,400/year — and that's before the installation downtime and annual contracts.

Enterprise Tools Require Enterprise Setup

OBD plugs, hardwired boxes, IT configuration, driver training modules, 47-page admin portals. You have 5 techs and no IT department. You need something you can set up during lunch.

Annual Contracts for Seasonal Businesses

Most fleet GPS providers require 12–36 month contracts. If you're an HVAC team that slows down in spring, you're paying full price for trucks sitting in the lot.

100 Features You'll Never Use

Enterprise fleet platforms offer fuel analytics, IFTA reporting, driver scoring, engine diagnostics, and 95 other features. You need one thing: where are my techs, and can my customers see them?

What if homeowners could watch your plumber arrive — like tracking an Uber?

The Solution

Three Steps. Zero Guesswork. Happy Customers.

Setup in 4 Minutes, Not 4 Weeks

Create your account, text your techs a link, they sign in on their phones. That's it. No hardware to install, no IT consultant to hire, no training manual to write. Live in 4 minutes.

See Your Whole Team on One Map

The fleet dashboard shows every active tech — en route, on site, or available. Make dispatching decisions at a glance. No calling around to find out who's where.

Your Customers See It Too

Unlike enterprise fleet GPS that only shows you where trucks are, ArrivalLink shares a branded tracking page with customers. They watch the tech approach on a live map. It's the customer experience upgrade that enterprise tools don't offer.

The Results

What Happens When You Stop Guessing and Start Tracking

$29/mo
Flat Rate — Up to 5 Techs
4 min
Setup Time — No Hardware
$0
Per Vehicle Fees
0
Contracts or Commitments

Based on average results from service teams using ArrivalLink for live dispatch tracking and automated customer communication.

How It Works For You

Big-Fleet Visibility at a Small-Business Price

Right-Sized

Built for 5 Trucks, Not 500

ArrivalLink is designed for service businesses with 1–15 technicians. The dashboard is clean and simple. The pricing is flat. The setup takes minutes. Everything about it is built for how you actually work — not for a Fortune 500 logistics company.

  • Starter: $29/mo for up to 5 technicians
  • Pro: $59/mo for up to 15 technicians
  • No per-vehicle fees, no hardware surcharges
  • Month-to-month — cancel anytime, no penalties
Built for 5 Trucks, Not 500
Phone-Based

Your Techs Already Carry the Hardware

No OBD plugs that throw engine codes. No hardwired boxes that require professional installation. ArrivalLink runs on any smartphone — the same phone your techs already use for maps, calls, and music. Open the browser, sign in, done.

  • Works on iPhone and Android — any carrier, any plan
  • No hardware to buy, install, or maintain
  • No vehicle downtime for installation
  • Progressive web app — add to home screen
Your Techs Already Carry the Hardware
Customer-Facing

Fleet Tracking That Also Wows Your Customers

Enterprise fleet trackers show you where your trucks are. ArrivalLink does that AND sends your customers a branded tracking page with a live map, ETA countdown, and one-tap calling. Two problems solved with one tool.

  • Automatic SMS with branded tracking link
  • Customers see live map + ETA + tech details
  • Reduces 'where are you?' calls by 73%
  • Automated review requests after arrival
Fleet Tracking That Also Wows Your Customers
New 5-Star Review!
"Mike was on time and super professional. Loved the tracking link!"

How was your service?

Thanks for choosing ArrivalLink! Please rate your technician, Mike.

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Automated Reputation Management

Turn Happy Customers into 5-Star Reviews

Don't let great service go unnoticed. ArrivalLink automatically asks for a review the moment the job is done—while the customer is still smiling.

  • Instant SMS Requests

    We text the customer a review link immediately after the tech marks the job complete.

  • Filter Negative Feedback

    Unhappy customers are guided to a private feedback form, keeping bad reviews off Google.

Dispatch Board
Today
MK
Install - 123 Main St
En Route
SJ
Repair - 456 Oak Ave
Completed
+ Add Job
Smart Assign
Auto-notifies tech via SMS
Drag-and-Drop Scheduling

Chaos-Free Dispatching

Ditch the whiteboards and spreadsheets. Assign jobs in seconds, notify your team instantly, and see exactly where everyone fits in the day.

  • 1

    Visual Drag-and-Drop

    Easily move jobs between technicians or time slots. No confusion.

  • 2

    Instant Tech Notifications

    When you assign a job, your tech gets a text with all the details.

  • 3

    Real-Time Status Updates

    See when jobs are started, en route, or completed—live on the board.

Start Scheduling Free

How It Works

Up and Running in Minutes

1

Set Up Your Team

Create your company account and invite your technicians via a secure link. No app install required.

2

Tech Starts a Trip

Your tech enters the customer's name and phone, taps Start. GPS broadcasting begins immediately.

3

Customer Tracks Live

Customer receives an SMS with a tracking link — live map, ETA, and a call button. No app needed.

4

Tech Arrives

Tech taps Arrived. Trip is logged automatically. The customer can rate their experience.

Built for Small Teams

One Tool. One Job. Done Right.

ArrivalLink is not a CRM. Not a dispatch tool. Not an invoicing platform. It's laser-focused on one thing: giving your customers a professional arrival experience.

What we replace

  • Texting customers "he's 15 minutes away"
  • "Where's my tech?" phone calls
  • Guessing when your team will arrive

What we add

  • Automated SMS tracking links
  • Real-time GPS on a branded map
  • One-tap tech workflow

Owner Dashboard

ArrivalLink Fleet Command

Active Trips

3/10

Techs Online

2/5

Avg Trip

22min

MI

Mike J.

En Route
32 mph
SA

Sarah K.

En Route
28 mph

Pricing

Simple, Transparent Pricing

No contracts. No hidden fees. Cancel anytime.

Starter

$29/mo

Perfect for solo operators and small teams.

  • Up to 3 trucks
  • Unlimited trips
  • SMS tracking links
  • Customer ratings
  • Trip history
Most Popular

Pro

$59/mo

For growing teams that need fleet visibility.

  • Up to 10 trucks
  • Everything in Starter
  • Owner dashboard with fleet map
  • Analytics and reporting
  • Priority support
  • Custom branding
  • Automated review collection
  • Job scheduling

FAQ

Answers to Your Top Questions

Everything you need to know before you start your free trial.

Traditional fleet GPS tracking costs $25–40 per vehicle per month, plus hardware ($50–200 per device). ArrivalLink is $29/mo total for up to 5 techs, or $59/mo for up to 15. No hardware costs, no per-vehicle fees, no contracts.

No. ArrivalLink runs on your techs' smartphones. There's no OBD plug, no hardwired box, and no installation appointment. Your techs open the web app in their phone's browser and sign in.

Yes. Modern smartphone GPS is accurate to 10–30 feet — the same GPS that powers Google Maps and ride-sharing apps. The ArrivalLink map refreshes every 3 seconds. For service fleet management, it's more than sufficient.

ArrivalLink works great for teams of any size. Even solo operators use it to give customers visibility during service calls. The $29/mo Starter plan covers up to 5 technicians.

Samsara and Verizon Connect are enterprise platforms designed for 50–500+ vehicle fleets. They require hardware installation, annual contracts, and cost thousands per year. ArrivalLink is phone-based, $29/mo, month-to-month, and includes customer-facing tracking — which enterprise tools don't.

Yes. Since ArrivalLink runs on phones, it works regardless of what vehicle the tech is driving. No hardware to move between vehicles. Track any tech, any vehicle, any day.

No contracts ever. ArrivalLink is month-to-month. Use it during your busy season, pause it during slow months. No cancellation fees, no early termination penalties.

Yes. The fleet dashboard includes a real-time map showing all active technicians with color-coded status indicators. Your dispatcher sees the full picture — who's en route, who's on site, who's available.

Stop Paying Enterprise Prices for a 5-Truck Operation

Fleet tracking shouldn't cost more than your phone bill. $29/mo. No hardware. No contracts. See your entire team on one map — and let your customers see their tech too.