Solar Installers: Stop Losing $2,400/Month to Appointment Windows That Make $30K Customers Feel Like an Afterthought
Your customer just invested $30,000 in solar panels. Then you give them an 'between 8 AM and 4 PM' window and go silent. ArrivalLink sends a live GPS tracking link so your premium customers get the premium experience they paid for.
Text Message
Your technician Alex K. is on the way! Track live: arrivallink.com/tr...
The Real Problem
Why Solar Installation Lose Customers Before the Job Even Starts
These four problems cost the average plumbing company over $40,000 a year in lost revenue and bad reviews.
8-Hour Windows Insult $30K Customers
A homeowner who just signed a $30,000 contract gets told 'we'll be there between 8 and 4.' They took the day off work. They're watching the driveway. They expected more from a company they just gave five figures.
Install-Day Calls Overwhelm Your Office
Every install day, the homeowner calls 3-4 times: 'Are they coming?' 'What time?' 'Will it be done today?' Your project managers spend hours on the phone instead of managing the install.
Delays Without Communication Kill Referrals
Solar is the ultimate referral business — one happy homeowner sells their entire street. But one botched install-day experience with no communication, and that referral chain dies instantly.
Every Reschedule Costs $600+ in Crew Productivity
When an install gets pushed because the homeowner wasn't prepared, you lose a full crew-day. That's $600+ in labor, plus the revenue from the job that could have filled that slot.
What if homeowners could watch your plumber arrive — like tracking an Uber?
The Solution
Three Steps. Zero Guesswork. Happy Customers.
Day-Before Confirmation Goes Out
ArrivalLink texts the homeowner the night before with a confirmation and prep checklist. Day-of, they get a live tracking link the moment the crew departs the warehouse.
Customer Watches the Install Crew Arrive
No app. No login. They tap the link and see a branded map with the crew truck's real-time location, the lead installer's name and photo, and a precise ETA countdown. Premium experience for a premium purchase.
Panels Up, Review Collected, Referral Earned
After the install wraps, ArrivalLink sends a review request. The homeowner is staring at their new solar panels on the roof — the perfect moment to capture a review that sells the next deal on the block.
Day-Before Confirmation Goes Out
ArrivalLink texts the homeowner the night before with a confirmation and prep checklist. Day-of, they get a live tracking link the moment the crew departs the warehouse.
Customer Watches the Install Crew Arrive
No app. No login. They tap the link and see a branded map with the crew truck's real-time location, the lead installer's name and photo, and a precise ETA countdown. Premium experience for a premium purchase.
Panels Up, Review Collected, Referral Earned
After the install wraps, ArrivalLink sends a review request. The homeowner is staring at their new solar panels on the roof — the perfect moment to capture a review that sells the next deal on the block.
The Results
What Happens When You Stop Guessing and Start Tracking
Based on average results from service teams using ArrivalLink for live dispatch tracking and automated customer communication.
How It Works For You
The Tools That Make Solar Companies Look as Premium as Their Product
Live GPS Tracking Worthy of a $30K Customer
The moment your crew leaves the warehouse, the homeowner gets a branded tracking page. They see the truck moving in real-time, the lead installer's credentials, and a countdown timer. No more 8-hour windows. No more 'are they coming?' calls.
- Real-time map updates every 3 seconds
- Branded with your solar company's logo and colors
- Lead installer's name, photo, and certifications shown
- Works on any phone — no app download required
Smart Scheduling That Maximizes Crew Utilization
Solar installs are complex multi-hour jobs. ArrivalLink's scheduling board lets you plan crew rotations, manage permit-dependent timelines, and handle weather reschedules — all while keeping homeowners automatically informed of any changes.
- Multi-day install scheduling with daily updates
- Crew rotation and skill-based assignment
- Weather reschedule with automatic customer notification
- Permit and inspection milestone tracking
Automated Reviews That Sell Your Next Neighborhood Deal
One 5-star review from a solar customer can sell 3 more installs on the same street. ArrivalLink captures that review at the perfect moment — right after the install, when the homeowner is excited about their new panels and eager to share.
- Automated post-install review request via SMS
- Smart routing: happy → Google, unhappy → private feedback
- Review dashboard tracks neighborhood-level reputation
- Turn every install into a street-level referral engine
Turn Happy Customers into 5-Star Reviews
Don't let great service go unnoticed. ArrivalLink automatically asks for a review the moment the job is done—while the customer is still smiling.
Instant SMS Requests
We text the customer a review link immediately after the tech marks the job complete.
Filter Negative Feedback
Unhappy customers are guided to a private feedback form, keeping bad reviews off Google.
Chaos-Free Dispatching
Ditch the whiteboards and spreadsheets. Assign jobs in seconds, notify your team instantly, and see exactly where everyone fits in the day.
- 1
Visual Drag-and-Drop
Easily move jobs between technicians or time slots. No confusion.
- 2
Instant Tech Notifications
When you assign a job, your tech gets a text with all the details.
- 3
Real-Time Status Updates
See when jobs are started, en route, or completed—live on the board.
How It Works
Up and Running in Minutes
Set Up Your Team
Create your company account and invite your technicians via a secure link. No app install required.
Tech Starts a Trip
Your tech enters the customer's name and phone, taps Start. GPS broadcasting begins immediately.
Customer Tracks Live
Customer receives an SMS with a tracking link — live map, ETA, and a call button. No app needed.
Tech Arrives
Tech taps Arrived. Trip is logged automatically. The customer can rate their experience.
Set Up Your Team
Create your company account and invite your technicians via a secure link. No app install required.
Tech Starts a Trip
Your tech enters the customer's name and phone, taps Start. GPS broadcasting begins immediately.
Customer Tracks Live
Customer receives an SMS with a tracking link — live map, ETA, and a call button. No app needed.
Tech Arrives
Tech taps Arrived. Trip is logged automatically. The customer can rate their experience.
Built for Small Teams
One Tool. One Job. Done Right.
ArrivalLink is not a CRM. Not a dispatch tool. Not an invoicing platform. It's laser-focused on one thing: giving your customers a professional arrival experience.
What we replace
- Texting customers "he's 15 minutes away"
- "Where's my tech?" phone calls
- Guessing when your team will arrive
What we add
- Automated SMS tracking links
- Real-time GPS on a branded map
- One-tap tech workflow
Owner Dashboard
ArrivalLink Fleet Command
Active Trips3/10
2/5
22min
Mike J.
Sarah K.
Pricing
Simple, Transparent Pricing
No contracts. No hidden fees. Cancel anytime.
FAQ
Answers to Your Top Questions
Everything you need to know before you start your free trial.
Yes. ArrivalLink sends an automated day-before text with a confirmation and any prep instructions — clear the driveway, unlock the gate, turn off the breaker. Fewer surprises on install day means fewer delays.
Absolutely. ArrivalLink sends a fresh tracking link each morning of a multi-day install. The homeowner always knows when the crew is arriving — no daily phone calls to your office.
Yes. The fleet map shows every crew's real-time location, current project, and daily schedule. Manage 10 active installs from one dashboard without losing track of anyone.
When permits or inspections shift the timeline, update the schedule and ArrivalLink automatically notifies the homeowner. Professional, proactive communication that protects the customer relationship.
No. ArrivalLink runs in any mobile browser. Crew leads open the link, sign in, and start. Add it to the home screen for a native feel — takes 10 seconds.
The review request goes out after the final installation day. Timing matters — the homeowner is staring at new panels on their roof, feeling great about their investment. That's when 5-star reviews happen.
Absolutely. The branded page shows your logo, colors, the lead installer's photo and certifications, and a precise ETA. It matches the premium experience a $30K customer expects.
Starter plan is $29/month for up to 3 crews. Pro plan is $59/month for up to 10 crews with analytics, scheduling, and custom branding. Both include a 7-day free trial. For solar companies doing $30K+ installs, it pays for itself with one saved referral.
Your $30K Customers Deserve Better Than an 8-Hour Window and Radio Silence
Your competitors are already sending live tracking links for install day. Your customers are already comparing the experience. How many referrals are you willing to lose before you upgrade?