When a homeowner's garage door won't open at 7 AM, they're calling every company on Google until someone gives them an answer. ArrivalLink sends a live GPS tracking link the second you dispatch — so they stop calling and start watching your tech arrive.
Text Message
Your technician Dan R. is on the way! Track live: arrivallink.com/tr...
The Real Problem
These four problems cost the average plumbing company over $40,000 a year in lost revenue and bad reviews.
A broken garage door means a car trapped in the driveway. Homeowners call 3-4 companies and go with whoever picks up first. Your dispatcher can't answer fast enough when half the calls are 'where's my tech?'
You promise 'within 2 hours' but the homeowner has no visibility. After 45 minutes of silence, they assume you forgot and call the next company on the list.
Homeowners stuck at home waiting for a garage door tech are already frustrated. Miss the window by 20 minutes without a heads-up and that 1-star review writes itself.
The average garage door emergency repair is $350-$600. Every customer who gives up waiting and calls someone else is pure revenue walking out the door.
What if homeowners could watch your plumber arrive — like tracking an Uber?
The Solution
Drop the job on your closest available tech. ArrivalLink instantly texts the homeowner a branded tracking link with the tech's name, photo, and live ETA.
No app download. No account creation. They tap the link and see a live map with your tech's location, a countdown timer, and a one-tap call button if they need it.
The moment your tech marks the job done, the homeowner gets an automated review request. Happy customers go to Google. Unhappy ones go to a private feedback form.
Drop the job on your closest available tech. ArrivalLink instantly texts the homeowner a branded tracking link with the tech's name, photo, and live ETA.
No app download. No account creation. They tap the link and see a live map with your tech's location, a countdown timer, and a one-tap call button if they need it.
The moment your tech marks the job done, the homeowner gets an automated review request. Happy customers go to Google. Unhappy ones go to a private feedback form.
The Results
Based on average results from service teams using ArrivalLink for live dispatch tracking and automated customer communication.
How It Works For You
The second you dispatch a tech, the homeowner gets an SMS with a branded tracking page. They see the van moving in real-time, the tech's name and photo, and a countdown timer. No more anxious phone calls. No more lost jobs.
Stop calling around to find who's free. ArrivalLink's drag-and-drop board shows every tech's location, current job, and availability. Assign the closest qualified tech to emergency spring breaks, opener installs, and panel replacements in seconds.

Homeowners who were panicking at 7 AM are your best reviewers by noon — if you ask them at the right moment. ArrivalLink texts a review request the instant your tech marks the job complete. Happy customers go straight to Google.

Don't let great service go unnoticed. ArrivalLink automatically asks for a review the moment the job is done—while the customer is still smiling.
We text the customer a review link immediately after the tech marks the job complete.
Unhappy customers are guided to a private feedback form, keeping bad reviews off Google.
Ditch the whiteboards and spreadsheets. Assign jobs in seconds, notify your team instantly, and see exactly where everyone fits in the day.
Easily move jobs between technicians or time slots. No confusion.
When you assign a job, your tech gets a text with all the details.
See when jobs are started, en route, or completed—live on the board.
How It Works
Create your company account and invite your technicians via a secure link. No app install required.
Your tech enters the customer's name and phone, taps Start. GPS broadcasting begins immediately.
Customer receives an SMS with a tracking link — live map, ETA, and a call button. No app needed.
Tech taps Arrived. Trip is logged automatically. The customer can rate their experience.
Create your company account and invite your technicians via a secure link. No app install required.
Your tech enters the customer's name and phone, taps Start. GPS broadcasting begins immediately.
Customer receives an SMS with a tracking link — live map, ETA, and a call button. No app needed.
Tech taps Arrived. Trip is logged automatically. The customer can rate their experience.
Built for Small Teams
ArrivalLink is not a CRM. Not a dispatch tool. Not an invoicing platform. It's laser-focused on one thing: giving your customers a professional arrival experience.
What we replace
What we add
Owner Dashboard
ArrivalLink Fleet Command
3/10
2/5
22min
Mike J.
Sarah K.
Pricing
No contracts. No hidden fees. Cancel anytime.
FAQ
Everything you need to know before you start your free trial.
Absolutely. The scheduling board lets you drag emergency jobs to the top and reassign techs on the fly. ArrivalLink automatically notifies affected customers of any time changes — so you don't have to make those awkward 'running late' calls.
No app install required. ArrivalLink runs in any mobile browser. Your techs open the link, sign in, and they're live. They can add it to their home screen for a native app feel — takes 10 seconds.
When you dispatch a tech, the homeowner gets a text with a branded link. They tap it and see a live map showing the van's location, a countdown timer, the tech's name and photo, and a one-tap call button. No app download, no account needed.
No. GPS only activates during active trips. When the tech taps 'Arrived,' tracking stops immediately. No surveillance, no battery drain, no privacy issues.
Yes. The fleet map shows every tech's real-time location, current job status, and next assignment. Perfect for dispatching the closest tech to an emergency spring break or opener failure.
Smart routing sends happy customers directly to your Google listing. Customers who rate below 4 stars get routed to a private feedback form — giving you a chance to fix the issue before it becomes a public review.
ArrivalLink doesn't replace your existing software. It adds the real-time tracking and customer communication layer that most field service tools lack. Think of it as the last-mile experience your customers have been asking for.
Starter plan is $29/month for up to 3 trucks. Pro plan is $59/month for up to 10 trucks with analytics, scheduling, and custom branding. Both include a 7-day free trial with full Pro access. No contracts — cancel anytime.
Your competitors are already sending live tracking links. Homeowners expect it. The only question is how many more abandoned emergency calls you're willing to eat before you fix this.