Built for Garage Door Pros

Garage Door Dispatchers: Stop Losing $1,200/Week to Customers Who Call Your Competitor While Waiting

When a homeowner's garage door won't open at 7 AM, they're calling every company on Google until someone gives them an answer. ArrivalLink sends a live GPS tracking link the second you dispatch — so they stop calling and start watching your tech arrive.

MJ
SK
JD
RW
Trusted by 140+ garage door companies nationwide
Dan R. is on the way
Live
2.4 mi
DR

Dan R.

4.9(83 jobs)

18

mins away

En route to you60%
Call
Message

Text Message

Your technician Dan R. is on the way! Track live: arrivallink.com/tr...

The Real Problem

Why Garage Door Repair Lose Customers Before the Job Even Starts

These four problems cost the average plumbing company over $40,000 a year in lost revenue and bad reviews.

Emergency Calls Stack Up Every Morning

A broken garage door means a car trapped in the driveway. Homeowners call 3-4 companies and go with whoever picks up first. Your dispatcher can't answer fast enough when half the calls are 'where's my tech?'

Same-Day Promises Mean Nothing Without Proof

You promise 'within 2 hours' but the homeowner has no visibility. After 45 minutes of silence, they assume you forgot and call the next company on the list.

One Missed Window = One Brutal Review

Homeowners stuck at home waiting for a garage door tech are already frustrated. Miss the window by 20 minutes without a heads-up and that 1-star review writes itself.

You're Losing $300+ Per Abandoned Emergency Call

The average garage door emergency repair is $350-$600. Every customer who gives up waiting and calls someone else is pure revenue walking out the door.

What if homeowners could watch your plumber arrive — like tracking an Uber?

The Solution

Three Steps. Zero Guesswork. Happy Customers.

Dispatcher Assigns the Emergency

Drop the job on your closest available tech. ArrivalLink instantly texts the homeowner a branded tracking link with the tech's name, photo, and live ETA.

Homeowner Watches the Van Arrive

No app download. No account creation. They tap the link and see a live map with your tech's location, a countdown timer, and a one-tap call button if they need it.

Job Complete, Review Collected

The moment your tech marks the job done, the homeowner gets an automated review request. Happy customers go to Google. Unhappy ones go to a private feedback form.

The Results

What Happens When You Stop Guessing and Start Tracking

68%
Fewer 'Where's My Tech?' Calls
4.9★
Average Review Rating After 30 Days
3 min
Setup Time — No Hardware Needed

Based on average results from service teams using ArrivalLink for live dispatch tracking and automated customer communication.

How It Works For You

The Dispatch Tools That Make Garage Door Companies Unstoppable

GPS Tracking

Live GPS Tracking That Keeps Emergency Customers Calm

The second you dispatch a tech, the homeowner gets an SMS with a branded tracking page. They see the van moving in real-time, the tech's name and photo, and a countdown timer. No more anxious phone calls. No more lost jobs.

  • Real-time map updates every 3 seconds
  • Branded with your company logo and colors
  • One-tap call button connects to the tech directly
  • Works on any phone — no app download required
Live GPS Tracking That Keeps Emergency Customers Calm
Smart Scheduling

Smart Scheduling That Routes the Closest Tech to Every Emergency

Stop calling around to find who's free. ArrivalLink's drag-and-drop board shows every tech's location, current job, and availability. Assign the closest qualified tech to emergency spring breaks, opener installs, and panel replacements in seconds.

  • Drag-and-drop emergency scheduling board
  • See real-time tech locations on a fleet map
  • Filter by proximity, skill, and availability
  • Automatic SMS notification to both tech and homeowner
Smart Scheduling That Routes the Closest Tech to Every Emergency
Review Automation

Automated Reviews That Turn Every Emergency Into a 5-Star Story

Homeowners who were panicking at 7 AM are your best reviewers by noon — if you ask them at the right moment. ArrivalLink texts a review request the instant your tech marks the job complete. Happy customers go straight to Google.

  • Automated post-job review request via SMS
  • Smart routing: happy → Google, unhappy → private feedback
  • Review dashboard tracks your rating trend over time
  • Turn emergency calls into reputation-building moments
Automated Reviews That Turn Every Emergency Into a 5-Star Story
New 5-Star Review!
"Mike was on time and super professional. Loved the tracking link!"

How was your service?

Thanks for choosing ArrivalLink! Please rate your technician, Mike.

G
Post to Google
Share your experience publicly
Automated Reputation Management

Turn Happy Customers into 5-Star Reviews

Don't let great service go unnoticed. ArrivalLink automatically asks for a review the moment the job is done—while the customer is still smiling.

  • Instant SMS Requests

    We text the customer a review link immediately after the tech marks the job complete.

  • Filter Negative Feedback

    Unhappy customers are guided to a private feedback form, keeping bad reviews off Google.

Dispatch Board
Today
MK
Install - 123 Main St
En Route
SJ
Repair - 456 Oak Ave
Completed
+ Add Job
Smart Assign
Auto-notifies tech via SMS
Drag-and-Drop Scheduling

Chaos-Free Dispatching

Ditch the whiteboards and spreadsheets. Assign jobs in seconds, notify your team instantly, and see exactly where everyone fits in the day.

  • 1

    Visual Drag-and-Drop

    Easily move jobs between technicians or time slots. No confusion.

  • 2

    Instant Tech Notifications

    When you assign a job, your tech gets a text with all the details.

  • 3

    Real-Time Status Updates

    See when jobs are started, en route, or completed—live on the board.

Start Scheduling Free

How It Works

Up and Running in Minutes

1

Set Up Your Team

Create your company account and invite your technicians via a secure link. No app install required.

2

Tech Starts a Trip

Your tech enters the customer's name and phone, taps Start. GPS broadcasting begins immediately.

3

Customer Tracks Live

Customer receives an SMS with a tracking link — live map, ETA, and a call button. No app needed.

4

Tech Arrives

Tech taps Arrived. Trip is logged automatically. The customer can rate their experience.

Built for Small Teams

One Tool. One Job. Done Right.

ArrivalLink is not a CRM. Not a dispatch tool. Not an invoicing platform. It's laser-focused on one thing: giving your customers a professional arrival experience.

What we replace

  • Texting customers "he's 15 minutes away"
  • "Where's my tech?" phone calls
  • Guessing when your team will arrive

What we add

  • Automated SMS tracking links
  • Real-time GPS on a branded map
  • One-tap tech workflow

Owner Dashboard

ArrivalLink Fleet Command

Active Trips

3/10

Techs Online

2/5

Avg Trip

22min

MI

Mike J.

En Route
32 mph
SA

Sarah K.

En Route
28 mph

Pricing

Simple, Transparent Pricing

No contracts. No hidden fees. Cancel anytime.

Starter

$29/mo

Perfect for solo operators and small teams.

  • Up to 3 trucks
  • Unlimited trips
  • SMS tracking links
  • Customer ratings
  • Trip history
Most Popular

Pro

$59/mo

For growing teams that need fleet visibility.

  • Up to 10 trucks
  • Everything in Starter
  • Owner dashboard with fleet map
  • Analytics and reporting
  • Priority support
  • Custom branding
  • Automated review collection
  • Job scheduling

FAQ

Answers to Your Top Questions

Everything you need to know before you start your free trial.

Absolutely. The scheduling board lets you drag emergency jobs to the top and reassign techs on the fly. ArrivalLink automatically notifies affected customers of any time changes — so you don't have to make those awkward 'running late' calls.

No app install required. ArrivalLink runs in any mobile browser. Your techs open the link, sign in, and they're live. They can add it to their home screen for a native app feel — takes 10 seconds.

When you dispatch a tech, the homeowner gets a text with a branded link. They tap it and see a live map showing the van's location, a countdown timer, the tech's name and photo, and a one-tap call button. No app download, no account needed.

No. GPS only activates during active trips. When the tech taps 'Arrived,' tracking stops immediately. No surveillance, no battery drain, no privacy issues.

Yes. The fleet map shows every tech's real-time location, current job status, and next assignment. Perfect for dispatching the closest tech to an emergency spring break or opener failure.

Smart routing sends happy customers directly to your Google listing. Customers who rate below 4 stars get routed to a private feedback form — giving you a chance to fix the issue before it becomes a public review.

ArrivalLink doesn't replace your existing software. It adds the real-time tracking and customer communication layer that most field service tools lack. Think of it as the last-mile experience your customers have been asking for.

Starter plan is $29/month for up to 3 trucks. Pro plan is $59/month for up to 10 trucks with analytics, scheduling, and custom branding. Both include a 7-day free trial with full Pro access. No contracts — cancel anytime.

Every Emergency Call You Lose Is $350+ in Revenue You'll Never Get Back

Your competitors are already sending live tracking links. Homeowners expect it. The only question is how many more abandoned emergency calls you're willing to eat before you fix this.