Your Best Work Is Invisible If Nobody Reviews It — Automate Your 5-Star Pipeline
ArrivalLink sends a review request after every job. Happy customers go to Google. Unhappy ones go to a private form. Your rating climbs while you sleep.
Text Message
Your technician Kevin S. is on the way! Track live: arrivallink.com/tr...
The Real Problem
Why Get More 5-Star Google Reviews Lose Customers Before the Job Even Starts
These four problems cost the average plumbing company over $40,000 a year in lost revenue and bad reviews.
Only 5% of Happy Customers Leave Reviews Unprompted
Your best customers love your work, tell their neighbors, and... never review you. Meanwhile, your one unhappy customer in 50 is writing a novel on Google right now.
Every 1-Star Review Costs You $300+ in Lost Leads
Bad reviews tank your local ranking, scare off new customers, and cost you jobs you never even hear about. One bad review can undo 10 good ones.
Manually Asking for Reviews Doesn't Scale
Technicians forget. Office staff is too busy. Business cards with QR codes get thrown away. Manual review collection is a system designed to fail.
Your Competitors Have More Reviews — And It's Costing You
When two plumbers have the same rating but one has 150 reviews and you have 23, Google ranks them higher. More reviews = more visibility = more jobs.
What if homeowners could watch your plumber arrive — like tracking an Uber?
The Solution
Three Steps. Zero Guesswork. Happy Customers.
Job Completes, Review Request Fires
When the tech marks the job as done, the customer gets an automatic SMS asking about their experience. No manual intervention needed.
Smart Routing Protects Your Rating
Happy customers get a direct link to your Google Business profile. Less-than-happy customers get a private feedback form. Bad reviews are intercepted before they go public.
Your Rating Climbs on Autopilot
With every job generating a review request, your Google review count grows consistently. Your rating improves. Your local ranking rises. New customers find you first.
Job Completes, Review Request Fires
When the tech marks the job as done, the customer gets an automatic SMS asking about their experience. No manual intervention needed.
Smart Routing Protects Your Rating
Happy customers get a direct link to your Google Business profile. Less-than-happy customers get a private feedback form. Bad reviews are intercepted before they go public.
Your Rating Climbs on Autopilot
With every job generating a review request, your Google review count grows consistently. Your rating improves. Your local ranking rises. New customers find you first.
The Results
What Happens When You Stop Guessing and Start Tracking
Based on average results from service teams using ArrivalLink for live dispatch tracking and automated customer communication.
How It Works For You
Build a Review Machine That Runs Itself
Every Job Is a Review Opportunity
Stop relying on luck. ArrivalLink sends a review request after every completed job. The timing is perfect — the customer just had a great experience and the request lands while they're still smiling.
- Automatic SMS after every job completion
- Timed for peak customer satisfaction
- No technician or dispatcher action needed
- Works 24/7 including weekends
Keep Bad Reviews Off Google
The review flow asks customers to rate their experience first. 5 stars? They go to Google. Less than 5? They go to a private feedback form. You get the chance to fix the issue before it becomes public.
- Happy customers → Google review link
- Unhappy customers → private feedback
- 89% of negative reviews caught privately
- Fix issues before they damage your reputation
Watch Your Google Ranking Climb
More reviews + higher rating = better local search ranking. ArrivalLink creates a steady stream of authentic 5-star reviews that push your business to the top of Google results.
- Consistent review volume growth
- Higher average rating over time
- Improved Google local search ranking
- More organic leads from better visibility
Turn Happy Customers into 5-Star Reviews
Don't let great service go unnoticed. ArrivalLink automatically asks for a review the moment the job is done—while the customer is still smiling.
Instant SMS Requests
We text the customer a review link immediately after the tech marks the job complete.
Filter Negative Feedback
Unhappy customers are guided to a private feedback form, keeping bad reviews off Google.
Chaos-Free Dispatching
Ditch the whiteboards and spreadsheets. Assign jobs in seconds, notify your team instantly, and see exactly where everyone fits in the day.
- 1
Visual Drag-and-Drop
Easily move jobs between technicians or time slots. No confusion.
- 2
Instant Tech Notifications
When you assign a job, your tech gets a text with all the details.
- 3
Real-Time Status Updates
See when jobs are started, en route, or completed—live on the board.
How It Works
Up and Running in Minutes
Set Up Your Team
Create your company account and invite your technicians via a secure link. No app install required.
Tech Starts a Trip
Your tech enters the customer's name and phone, taps Start. GPS broadcasting begins immediately.
Customer Tracks Live
Customer receives an SMS with a tracking link — live map, ETA, and a call button. No app needed.
Tech Arrives
Tech taps Arrived. Trip is logged automatically. The customer can rate their experience.
Set Up Your Team
Create your company account and invite your technicians via a secure link. No app install required.
Tech Starts a Trip
Your tech enters the customer's name and phone, taps Start. GPS broadcasting begins immediately.
Customer Tracks Live
Customer receives an SMS with a tracking link — live map, ETA, and a call button. No app needed.
Tech Arrives
Tech taps Arrived. Trip is logged automatically. The customer can rate their experience.
Built for Small Teams
One Tool. One Job. Done Right.
ArrivalLink is not a CRM. Not a dispatch tool. Not an invoicing platform. It's laser-focused on one thing: giving your customers a professional arrival experience.
What we replace
- Texting customers "he's 15 minutes away"
- "Where's my tech?" phone calls
- Guessing when your team will arrive
What we add
- Automated SMS tracking links
- Real-time GPS on a branded map
- One-tap tech workflow
Owner Dashboard
ArrivalLink Fleet Command
Active Trips3/10
2/5
22min
Mike J.
Sarah K.
Pricing
Simple, Transparent Pricing
No contracts. No hidden fees. Cancel anytime.
FAQ
Answers to Your Top Questions
Everything you need to know before you start your free trial.
Absolutely not. ArrivalLink sends real review requests to real customers after real jobs. The reviews are 100% authentic. We just automate the ask — the customer decides what to write.
Some customers will go directly to Google regardless. The smart routing catches the majority, but it's not 100%. However, with a consistent stream of 5-star reviews, the occasional negative review has minimal impact.
The review request SMS asks the customer to rate their experience. Based on their rating, they're either directed to your Google Business review page (happy) or to a private feedback form (unhappy). It's seamless.
Yes. You paste your Google Business review URL in your ArrivalLink settings. When a happy customer taps the review button, they're taken directly to your Google review form.
Teams using ArrivalLink typically see 3x more Google reviews within the first 60 days. The exact number depends on your job volume, but the consistent automated asking dramatically increases your review rate.
No. Google's policy prohibits fake reviews and incentivized reviews (e.g., discounts for reviews). Sending a post-job SMS asking for honest feedback is perfectly within Google's guidelines.
Yes. All private feedback appears in your ArrivalLink dashboard, tied to the specific job and technician. You can see exactly what went wrong and follow up with the customer to resolve the issue.
Basic customer ratings are included in the Starter plan. The full Google review automation with smart routing is available on the Pro plan ($59/mo).
Your Competitors Have 150 Google Reviews. You Have 23. Fix That This Month.
Turn every completed job into a review opportunity. Automated. Intelligent. Start your free trial and watch your stars multiply.