Carpet Cleaning Companies: Stop Losing $600/Week to No-Shows and 'Are You Still Coming?' Texts
Your customers booked two weeks ago and forgot. Or they're home waiting and panicking because it's 10 minutes past the window. ArrivalLink sends automated reminders and a live GPS link so every appointment starts on time and stress-free.
Text Message
Your technician Sarah M. is on the way! Track live: arrivallink.com/tr...
The Real Problem
Why Carpet Cleaning Lose Customers Before the Job Even Starts
These four problems cost the average plumbing company over $40,000 a year in lost revenue and bad reviews.
No-Shows Are Eating Your Schedule Alive
You blocked 90 minutes for a 4-room deep clean. The customer forgot, didn't answer the door, or canceled via text 5 minutes before arrival. That's $200+ in dead time and fuel.
Customers Text 'Are You Still Coming?' Every Day
Recurring clients and one-time bookings alike — everyone wants to know where the crew is. Your office spends 90+ minutes a day answering the same question.
Late Arrivals Torpedo Your Repeat Business
Carpet cleaning lives on recurring revenue. Show up late once without a heads-up, and that quarterly client finds someone else on Thumbtack by the weekend.
You're Leaving $150/Week in Reviews on the Table
Happy customers forget to review. You do 20+ jobs a week but get maybe 1 Google review per month. Your competitors with more reviews are stealing your leads.
What if homeowners could watch your plumber arrive — like tracking an Uber?
The Solution
Three Steps. Zero Guesswork. Happy Customers.
Automated Reminder Goes Out
24 hours before the appointment, ArrivalLink texts the customer a confirmation link. Day-of, they get a live tracking link with the crew's real-time ETA.
Customer Watches the Van Arrive
No app. No login. They tap the link and see a branded map with your van's location, a countdown timer, and the crew lead's name and photo. Anxiety eliminated.
Cleaning Done, Review Collected Automatically
The moment your crew marks the job complete, the customer gets a review request. Happy clients go to Google. Unhappy ones get a private feedback form before they go public.
Automated Reminder Goes Out
24 hours before the appointment, ArrivalLink texts the customer a confirmation link. Day-of, they get a live tracking link with the crew's real-time ETA.
Customer Watches the Van Arrive
No app. No login. They tap the link and see a branded map with your van's location, a countdown timer, and the crew lead's name and photo. Anxiety eliminated.
Cleaning Done, Review Collected Automatically
The moment your crew marks the job complete, the customer gets a review request. Happy clients go to Google. Unhappy ones get a private feedback form before they go public.
The Results
What Happens When You Stop Guessing and Start Tracking
Based on average results from service teams using ArrivalLink for live dispatch tracking and automated customer communication.
How It Works For You
The Tools That Turn Carpet Cleaning Routes Into Revenue Machines
Live GPS Tracking That Eliminates 'Where's My Cleaner?' Texts
When you dispatch the crew, the customer gets an SMS with a branded tracking page. They see the van moving in real-time, the crew lead's name, and a countdown timer. No more 'are you still coming?' texts clogging your phone.
- Real-time map updates every 3 seconds
- Branded with your company logo and colors
- One-tap call button connects directly to the crew
- Works on any phone — no app download needed
Smart Scheduling That Maximizes Jobs Per Day
Pack more cleanings into every route without double-booking. ArrivalLink's drag-and-drop board shows every crew's schedule, location, and estimated job duration. Build tight routes that minimize drive time and maximize revenue per van.
- Drag-and-drop route optimization board
- See real-time crew locations on a fleet map
- Estimate job duration by room count and service type
- Automated appointment reminders reduce no-shows by 52%
Automated Reviews That Build Your Recurring Client Base
Happy customers are your best marketing — but only if they actually leave a review. ArrivalLink texts a review request right after the crew leaves, while the fresh carpet smell is still in the air. That's when 5-star reviews happen.
- Automated post-job review request via SMS
- Smart routing: happy → Google, unhappy → private feedback
- Review dashboard tracks your growth over time
- Turn every cleaning into a lead-generating review
Turn Happy Customers into 5-Star Reviews
Don't let great service go unnoticed. ArrivalLink automatically asks for a review the moment the job is done—while the customer is still smiling.
Instant SMS Requests
We text the customer a review link immediately after the tech marks the job complete.
Filter Negative Feedback
Unhappy customers are guided to a private feedback form, keeping bad reviews off Google.
Chaos-Free Dispatching
Ditch the whiteboards and spreadsheets. Assign jobs in seconds, notify your team instantly, and see exactly where everyone fits in the day.
- 1
Visual Drag-and-Drop
Easily move jobs between technicians or time slots. No confusion.
- 2
Instant Tech Notifications
When you assign a job, your tech gets a text with all the details.
- 3
Real-Time Status Updates
See when jobs are started, en route, or completed—live on the board.
How It Works
Up and Running in Minutes
Set Up Your Team
Create your company account and invite your technicians via a secure link. No app install required.
Tech Starts a Trip
Your tech enters the customer's name and phone, taps Start. GPS broadcasting begins immediately.
Customer Tracks Live
Customer receives an SMS with a tracking link — live map, ETA, and a call button. No app needed.
Tech Arrives
Tech taps Arrived. Trip is logged automatically. The customer can rate their experience.
Set Up Your Team
Create your company account and invite your technicians via a secure link. No app install required.
Tech Starts a Trip
Your tech enters the customer's name and phone, taps Start. GPS broadcasting begins immediately.
Customer Tracks Live
Customer receives an SMS with a tracking link — live map, ETA, and a call button. No app needed.
Tech Arrives
Tech taps Arrived. Trip is logged automatically. The customer can rate their experience.
Built for Small Teams
One Tool. One Job. Done Right.
ArrivalLink is not a CRM. Not a dispatch tool. Not an invoicing platform. It's laser-focused on one thing: giving your customers a professional arrival experience.
What we replace
- Texting customers "he's 15 minutes away"
- "Where's my tech?" phone calls
- Guessing when your team will arrive
What we add
- Automated SMS tracking links
- Real-time GPS on a branded map
- One-tap tech workflow
Owner Dashboard
ArrivalLink Fleet Command
Active Trips3/10
2/5
22min
Mike J.
Sarah K.
Pricing
Simple, Transparent Pricing
No contracts. No hidden fees. Cancel anytime.
FAQ
Answers to Your Top Questions
Everything you need to know before you start your free trial.
Yes. Set up weekly, bi-weekly, monthly, or quarterly recurring appointments. ArrivalLink sends automated reminders before each visit and a live tracking link on the day of service — so recurring clients always know when you're coming.
ArrivalLink texts the customer 24 hours before their appointment with a confirmation link. If they need to reschedule, they can do it right from the text — freeing up the slot for another job instead of wasting it as a no-show.
Absolutely. Set custom time estimates for different service types — a 2-room steam clean vs. a whole-house deep clean. The scheduling board uses these estimates to prevent overlap and optimize your daily route.
No app install required. ArrivalLink runs in any mobile browser. Your crews open the link, sign in, and they're live. Add it to the home screen for a native app feel — takes 10 seconds.
Yes. The tracking page shows your company logo, brand colors, the crew lead's name and photo, and a professional countdown timer. It looks like a premium experience — because it is.
One review request goes out per job, regardless of room count. The timing is automatic — sent the moment your crew marks the job complete, while the customer is still admiring their fresh carpets.
ArrivalLink doesn't replace your booking tool. It adds the live tracking and automated customer communication layer that most platforms lack. Think of it as the customer experience upgrade your business has been missing.
Starter plan is $29/month for up to 3 vans. Pro plan is $59/month for up to 10 vans with analytics, scheduling, and custom branding. Both include a 7-day free trial with full Pro access. No contracts — cancel anytime.
Every No-Show Costs You $200. Every Missing Review Costs You 3 Future Leads. Fix It Today.
Your competitors are already sending automated reminders and tracking links. Customers expect it. Stop bleeding revenue to forgotten appointments and invisible reviews.