Pest Control Companies: Stop Losing Recurring Customers to No-Shows and Radio Silence
Your recurring revenue depends on trust. ArrivalLink sends every homeowner a live tracking link before each treatment — so they prep the house, greet the tech, and renew without thinking twice.
Text Message
Your technician Nina P. is on the way! Track live: arrivallink.com/tr...
The Real Problem
Why Pest Control Lose Customers Before the Job Even Starts
These four problems cost the average plumbing company over $40,000 a year in lost revenue and bad reviews.
Customers Miss Prep Instructions and Blame You
They didn't move the furniture. They didn't kennel the dog. Now your tech is standing in the doorway explaining why the treatment can't happen today. Another wasted trip.
Route-Based Service Makes Exact Times Impossible
You run 15-20 stops per day. Telling each customer an exact time is impossible — but telling them nothing is worse. They leave for errands and miss the appointment.
Cancellations and No-Access Visits Kill Your Route Density
When 3 out of 15 stops fall through, your route efficiency drops by 20%. You're still paying for the drive time between empty appointments.
Recurring Revenue Disappears Without Consistent Communication
Customers who feel forgotten don't renew. If they never see your tech and only see the invoice, they start questioning whether the treatment even happened.
What if homeowners could watch your plumber arrive — like tracking an Uber?
The Solution
Three Steps. Zero Guesswork. Happy Customers.
Dispatcher Builds the Day's Route
Drag stops into the optimal order by zone. ArrivalLink texts each customer a tracking link with prep reminders before the tech leaves the shop.
Customer Tracks the Tech on a Live Map
No app needed. They tap the SMS link and see the tech moving through the neighborhood. They know exactly when to prep the house and kennel the pets.
Treatment Done, Review Requested Automatically
After each stop, ArrivalLink prompts the customer for feedback. Happy customers go to Google. Issues get flagged privately before they become public.
Dispatcher Builds the Day's Route
Drag stops into the optimal order by zone. ArrivalLink texts each customer a tracking link with prep reminders before the tech leaves the shop.
Customer Tracks the Tech on a Live Map
No app needed. They tap the SMS link and see the tech moving through the neighborhood. They know exactly when to prep the house and kennel the pets.
Treatment Done, Review Requested Automatically
After each stop, ArrivalLink prompts the customer for feedback. Happy customers go to Google. Issues get flagged privately before they become public.
The Results
What Happens When You Stop Guessing and Start Tracking
Based on average results from service teams using ArrivalLink for live dispatch tracking and automated customer communication.
How It Works For You
The Tools That Make Your Pest Control Business Unstoppable
Live Tracking with Prep Reminders Built In
When the route starts, every customer on the schedule gets an SMS with a tracking link and prep instructions. They see the tech moving through the neighborhood and know exactly when to clear the kitchen, lock up the pets, and open the garage.
- Tracking link includes custom prep instructions per visit type
- Real-time map shows the tech's position on the route
- Customers see their position in the queue (e.g., '3 stops away')
- One-tap call connects to the technician directly
Route Scheduling That Maximizes Stops Per Day
Build routes by zone, reorder stops by proximity, and dispatch the full day in seconds. When a customer cancels mid-route, ArrivalLink notifies the remaining stops with updated ETAs automatically.
- Multi-stop route builder with drag-and-drop ordering
- Automatic ETA recalculation when stops change
- Filter by treatment type and recurring schedule
- Auto-SMS to customer on dispatch with prep reminders
Review Automation That Protects Your Recurring Revenue
Recurring customers who feel informed and valued renew without hesitation. ArrivalLink sends a review prompt after each treatment — building public proof that reinforces the value of your service every single visit.
- Post-treatment review request via SMS
- Happy customers → Google review link
- Unhappy customers → private feedback before public review
- Track satisfaction trends across routes and seasons
Turn Happy Customers into 5-Star Reviews
Don't let great service go unnoticed. ArrivalLink automatically asks for a review the moment the job is done—while the customer is still smiling.
Instant SMS Requests
We text the customer a review link immediately after the tech marks the job complete.
Filter Negative Feedback
Unhappy customers are guided to a private feedback form, keeping bad reviews off Google.
Chaos-Free Dispatching
Ditch the whiteboards and spreadsheets. Assign jobs in seconds, notify your team instantly, and see exactly where everyone fits in the day.
- 1
Visual Drag-and-Drop
Easily move jobs between technicians or time slots. No confusion.
- 2
Instant Tech Notifications
When you assign a job, your tech gets a text with all the details.
- 3
Real-Time Status Updates
See when jobs are started, en route, or completed—live on the board.
How It Works
Up and Running in Minutes
Set Up Your Team
Create your company account and invite your technicians via a secure link. No app install required.
Tech Starts a Trip
Your tech enters the customer's name and phone, taps Start. GPS broadcasting begins immediately.
Customer Tracks Live
Customer receives an SMS with a tracking link — live map, ETA, and a call button. No app needed.
Tech Arrives
Tech taps Arrived. Trip is logged automatically. The customer can rate their experience.
Set Up Your Team
Create your company account and invite your technicians via a secure link. No app install required.
Tech Starts a Trip
Your tech enters the customer's name and phone, taps Start. GPS broadcasting begins immediately.
Customer Tracks Live
Customer receives an SMS with a tracking link — live map, ETA, and a call button. No app needed.
Tech Arrives
Tech taps Arrived. Trip is logged automatically. The customer can rate their experience.
Built for Small Teams
One Tool. One Job. Done Right.
ArrivalLink is not a CRM. Not a dispatch tool. Not an invoicing platform. It's laser-focused on one thing: giving your customers a professional arrival experience.
What we replace
- Texting customers "he's 15 minutes away"
- "Where's my tech?" phone calls
- Guessing when your team will arrive
What we add
- Automated SMS tracking links
- Real-time GPS on a branded map
- One-tap tech workflow
Owner Dashboard
ArrivalLink Fleet Command
Active Trips3/10
2/5
22min
Mike J.
Sarah K.
Pricing
Simple, Transparent Pricing
No contracts. No hidden fees. Cancel anytime.
FAQ
Answers to Your Top Questions
Everything you need to know before you start your free trial.
Yes. Customize the message per treatment type — clear kitchen counters, kennel pets, open the garage, etc. Customers see the instructions alongside the live map.
Yes. Set up recurring routes and ArrivalLink automatically notifies customers before each visit with a fresh tracking link and prep reminders.
Remove a stop and ArrivalLink recalculates ETAs for all remaining customers on the route. They get an updated tracking link automatically — no manual calls needed.
No. ArrivalLink runs in any mobile browser. Techs open the link, sign in, and start the route. Pin to home screen for an app-like feel.
Yes. The tracking page can show the customer their position in the queue — like 'Your technician is 3 stops away' — so they know when to prep.
No. Tracking activates when the route starts and stops when the last job is marked complete. No background surveillance.
Most pest control teams are live in under 5 minutes. Create your account, invite techs, build your first route, and dispatch. No hardware needed.
Starter is $29/month (up to 3 techs). Pro is $59/month (up to 10 techs with route analytics, branding, and scheduling). 7-day free trial. No contracts.
Every Treatment Without a Tracking Link Is a Renewal You're Gambling On
Recurring pest control revenue depends on trust and visibility. ArrivalLink makes every visit trackable, every customer informed, and every renewal automatic.